This Privacy Policy explains how PitStop3DPrints collects, uses, and protects your personal data when you visit our website and place an order. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR).
Data Controller
The data controller responsible for your personal data is Roberto Javiel Colon Torres (sole trader), trading as PitStop3DPrints, Via G. Donizetti 16, 20834 Nova Milanese (MB), Italy — VAT number IT12620150966. You can contact us at any time regarding your data at pitstop3dprints@gmail.com.
What data we collect
We only collect the data we need to process your orders and run our store. This includes: your name, shipping and billing address, email address, telephone number (if provided), order details, and any message you send us. When you make a payment, the transaction is handled by our payment provider; we do not store your full card details on our servers.
Why we use your data
We use your personal data to process and ship your orders, to communicate with you about your order, to handle returns or customer-service requests, to meet our legal and tax obligations as an Italian business, and to protect against fraud. The legal bases for this processing are the performance of our contract with you, our legal obligations, and our legitimate interest in running the store securely.
How long we keep your data
We keep your order and invoicing data for as long as required by Italian tax and accounting law (generally ten years). Other data is kept only for as long as necessary for the purpose it was collected for, after which it is deleted.
Who we share your data with
We do not sell your personal data. We share it only with the service providers who make our store work, and only to the extent necessary: our web host (Hostinger), which stores the website and its data; our payment provider (PayPal), which processes your payments; and the shipping carrier used to deliver your order. These providers act as our processors and are bound to protect your data. Some of them may process data outside the European Union, in which case appropriate safeguards apply.
Cookies
Our website uses cookies. For full details on which cookies we use and how to manage them, please see our Cookie Policy.
Your rights
Under the GDPR you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to its processing, and to receive your data in a portable format. To exercise any of these rights, email us at pitstop3dprints@gmail.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.